Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website www.micloudservice.com and served by Lemongrass Consulting Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its servers, to provide the user with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Collection of Personal Information

We collect certain personal information that you provide directly to us. For example, we collect the following personal information:

  • Contact Information such as your name and email address

Your Rights Regarding Your Data

As an End User representative of the Customer you can contact us on yourdata@lemongrassconsulting.com to obtain, and amend, personal information held about you (as Data Subject) such as name, email address, and mobile phone changes.

When you request to update such information, we will ask the customer, to which you are aligned, for confirmation.

If you do not want to receive e-mail from us, please contact us on yourdata@lemongrassconsulting.com. (If you do not want to receive legal notices from us, such as this Privacy Notice, those notices will still govern your relationship with Lemongrass Consulting, and it is your responsibility to review them for changes.)

If your company (referred to as the ‘Customer’) uses MiCloud services, your activity as a Customer end user and any dispute over privacy is subject to this Notice and our contractual agreements with our Customer, including limitations on damages, resolution of disputes, and application of the law relative to the region in which the customer, and Lemongrass Consulting, operates. If you have any concern about privacy at Lemongrass Consulting, please contact us on yourdata@lemongrassconsulting.com with a thorough description, and we will contact you to resolve it.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in current UK and EU Data Privacy Legislation. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.